We are here to provide you with the best customer service. If you have any questions regarding the shipping or want to receive your order faster contact us via firstname.lastname@example.org.
We deliver our garments worldwide, shipping them from our warehouse based in Italy.
- Standard UPS delivery: €15, delivery time is 3-4 business days
- Express UPS delivery: €30, delivery time is 1-2 business days.
DELIVERY ACROSS UKRAINE
Delivery across Ukraine is free.
Orders across Ukraine are delivered by Nova Poshta courier company. Delivery takes 1-2 days.
Items are sent in 1-2 business days after receipt of the payment by the store.
After sending an order, you will receive a tracking link, which you will be able to track the parcel with.
We will send you a tracking number in the Shipping notification email once your order is ready for dispatch.
Please note that we use external shipping services and any delays occurring on their side are at the responsibility of the shipping company.
TAXES & DUTIES
Since we ship from Europe, there should be no duties or taxes to be payed if the order's destination is within EU. When shipping internationally out of EU, import duties and taxes are not included in the price at the check-out. These charges will be collected by the shipping service upon delivery. Please check with your country’s customs office to determine these costs.
HOW SOON WILL MY ORDER ARRIVE?
All our garments are made by a professional seamstresses and it can take up to 6 business days to get the order completed. Please note that during the sale, special offers and holidays period processing your order can take more time.
If you have a question about the delivery times, please contact us via email@example.com.